FREQUENTLY ASKED QUESTIONS
IF YOU DO NOT FIND THE ANSWERS YOU'RE LOOKING FOR, PLEASE CONTACT US FOR FURTHER ASSISTANCE.
WHAT ARE THE CHECK IN/CHECKOUT TIMES OF THE HOTEL?
Check in is available from 3pm onwards. Check out is 11am. Late check outs can be arranged at a cost of €25 per additional hour and can be arranged with reception. Please note that this is subject to availability on the day.
CAN I LEAVE MY LUGGAGE IN RECEPTION IF I ARRIVE BEFORE CHECK IN?
Yes, we can store your luggage if you arrive to the hotel before 3pm; there is no charge for this service.
HOW DO I MAKE A RESERVATION?
To make a reservation, you can book directly on our website here, or you can call our reservations team on +353 (91) 563173
HOW DO I BOOK USING A VOUCHER?
To book using a voucher please have your voucher number to hand and contact our reservations team on +353 (91) 563173 You can also email your enquiry to email@example.com. Your voucher will be required on check in as a method of payment.
DO YOU HAVE PARKING AROUND THE HOTEL?
We offer discounted parking at The Q Carpark on Merchants road inside the Eyre Square Shopping Centre. Bring your parking ticket to reception for validation.
DO YOU HAVE WIFI?
Yes, wifi is free for all guests and available in all bedrooms and throughout the hotel.
DO I NEED A CREDIT CARD TO MAKE A RESERVATION?
Yes, we require a credit card or debit card for all reservations. This guarantees your room until your arrival date. Your card will not be charged until you arrive at the hotel, unless we require a security deposit prior to arrival (group bookings only). If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay. Credit card maybe used for a pre authorization.
WHAT IS THE HOTEL'S CANCELLATION POLICY?
We require 48 hours notice to cancel a room free of charge. If you cancel your reservation outside our cancellation policy, you will be charged for the first nights stay. This applies to bookings made directly on our hotel website, or bookings made over the phone. Our cancellation policy for raceweek is 7 days. For third party bookings, please consult the website.
HOW DO I MAKE A RESERVATION FOR A LARGE GROUP? (HEN PARTY, STAG PARTY, SPORTS CLUB ETC.)
Terms and conditions for large groups may differ. To request a reservation for your group or for more information, please contact our reservations team on (091) 563173 or email firstname.lastname@example.org
DOES THE HOTEL ACCEPT PETS?
We accept licensed service animals only.
WHAT IF I LEFT AN ITEM BEHIND?
Please contact reception on (091) 563173 and we will check lost property for your item.
CAN I REQUEST A SMOKING ROOM?
Please be aware that all bedrooms at The Skeffington Arms Hotel are non smoking, the hotel respectfully request that hotel guests do not smoke in the rooms but instead use dedicated outdoor smoking area. Anyone found to be smoking or having smoked in a room will be subject to a fine of €200.
HOW MUCH IS BREAKFAST?
Breakfast is from €10.00 per person
IS THERE ENTERTAINMENT OFFERED IN THE HOTEL?
We have live music 7 nights a week in our Skeff Bar
HOW DO I REQUEST A COPY OF MY BILL?
To get a copy of a bill, please email reservations at email@example.com
How far is the hotel from the bus and train stations?
3-minute walk or 240m