Best Rate Guarantee

If you find your room a site other than ours at a lower price within 24 hours of making a booking directly with us, with the same booking conditions, we’ll match it.

Just contact us within 24 hours of making your booking with us directly, with details of the website.

We’ll match it if:

You have an existing reservation with our own website 
You are still within the cancellation period of your booking 
The lower price is still available when we check and bookable online 
The lower price is for the same room that you’ve booked with our website 
Same check-in and check-out dates Same room type Same booking conditions (breakfast included, non-refundable etc.)

 Sorry, no Best Rate Guarantee if you book our hotel room through:
Group rates 
Wholesale rates 
Association rates 
Rates which are part of a travel package

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